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  • Contains 4 Component(s), Includes Credits Recorded On: 06/14/2022

    Headworks Technology and Design – Considerations for new and upgraded facilities

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    Members: $25.00
    Non-Members: $35.00

    1.2 contact hours towards CWEA CSM, ECI, MT & EIT Certifications. 

    The presentation will provide a brief overview of available technology, including new technology that would be of interest for new or upgraded facilities. Two case studies will be presented, one for a new facility design, and one for upgrades to an existing headworks facility.

    LEARNING OBJECTIVES: 
    1. Headwork Technology Review and Design Considerations
    2. Case Study No. 1 – New Headwork Facility Design at San Mateo Wastewater Treatment Plant
    3. Case Study No. 2 – Upgrades of the Existing Headworks Facility at Chiquita Wastewater Reclamation Plant, Santa Margarita Water District

    Anjali Tharakkal (Moderator)

    Water/Wastewater EIT

    HDR Engineering, Inc.

    Tricia Butler, PE

    Chief Engineer

    Santa Margarita Water District

    Tricia Butler has 30 years of experience in the water industry including over 25 years in private sector water engineering.  She spent 3 years early in her career as a water and sanitation technology volunteer with the United States Peace Corps. As the Chief Engineer for the Santa Margarita Water District, Tricia is responsible for capital project implementation. Most recently she led the Chiquita WRP Headworks Upgrades. 

    Gregorio Estrada, PE

    Associate Vice President

    HDR Engineering, Inc.

    Gregorio is HDR’s Southern California wastewater treatment practice lead and brings experience in planning, design, construction, and management of wastewater treatment plants throughout Southern California. He specializes in wastewater treatment processes with an emphasis in biological and advanced treatment including nutrient removal, filtration, membranes, and disinfection. 

    Registrants who view the live webinar to see the slides and hear the audio and then enter the correct attention check code (directions below) will receive 1.2 contact hours towards CWEA's CSM, ECI, MT & EIT Certifications.

    To receive your contact hours for viewing the live webinar or recording, please note the one (1) attention check code that will be displayed during the webinar in the top left or right corner of the presentation for approximately 90 seconds.  Please enter this code in the Attention Check Code component under the "Contents" tab.  

    Please note, all user activity of CWEA certification holders on the Online Wastewater Education Network is subject to the CWEA Code of Ethics standards for professional conduct and ethics. Certification holders should receive credit for a training only once within the same contact hour period. Any attempt to undermine the certification process may be subject to ethics procedures and possible sanctions. It is not possible to receive contact hours for both attending the live webinar and viewing the recording.  

    Once you have entered the correct attendance check code, you will be able to create and download an electronic "Certificate of Completion" under the "Contents" tab.

  • Contains 4 Component(s), Includes Credits Recorded On: 04/28/2022

    Recent events have shown how iron market volatility can impact wastewater treatment operations. This webinar will discuss the background issues and present solutions.

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    Member fee: $38.00
    Non-Member fee: $53.00 

    1.2 contact hours towards CWEA's: ECI. MT, EIT

    Iron is often used at several locations with the wastewater treatment process, including for gas cleaning at digesters.  In late 2021 there were several supply chain issues within the iron market for wastewater treatment, and treatment plant operations and managers were left scrambling for alternatives.  To prepare for the next time, this webinar on Managing Iron Market Volatility will discuss the issue and provide potential solutions, including potential cost impacts to treatment systems.  We will have speakers from the iron supply market along with wastewater agency manages who have successfully sailed through this issue.  At the end of the webinar there will be time for questions and discussions of the potential solutions.

    You will learn about:

    Understand how iron is used in the wastewater process.
    Understand potential options and alternatives for optimizing the use of iron salts in wastewater treatment. 
    Understand the iron supply market and how supply chain issues can impact this market.

    Gregg Cummings (Moderator)

    Senior Associate

    Hazen and Sawyer

    Rolando Gutierrez

    Superintendent - SAWS

    San Antonio Water System

    Roland Gutierrez started his Public Service Career over thirty-five years ago with the City of San Antonio Department of Wastewater Management. Roland has held positions within the Engineering, Production, and Treatment Departments of SAWS. He has assisted and participated with writing and producing several education presentations and programs for SAWS throughout his career. Currently, Roland is a Superintendent in the Recycled Water and Odor Control Group of the Production & Treatment Department.

    Monte Hamamoto

    Silicon Valley Clean Water

    Chief Operating Officer.

    Monte Hamamoto has been the chief operating officer at SVCW since 2012. He has more than 35 years of experience in water and wastewater operations, over half of which was as a private sector manager with Veolia Water. Monte has managed several treatment plant operations and facilities throughout California. Prior to SVCW, he was the manager of the Atwater Wastewater Treatment Facility for Veolia. He has direct experience managing wastewater treatment, potable water treatment, removal and disposal of groundwater contaminants, odor control, and capital equipment. Monte has also managed capital projects, budget development, employee relations, human resources, labor negotiations, plant performance, process control, maintenance, laboratory safety, regulatory permit renewal and CIP, and client relations. He has a B.S. in Marine Biology from Humboldt State University and an A.S. in Water-Wastewater Technology from Solano College. He continues to serve the industry by teaching college-level water and wastewater courses for Gavilan College. Monte maintains his California Grade 5 wastewater operator certification and his Grade T-3 certification in potable water operations.

    Brett Offerman

    Sr. Account Manager I&W / Sales, North America

    Kemira Water Solutions

    John Walton

    Vice President Technology

    USP Technologies

    Registrants who view the live webinar to see the slides and hear the audio and then enter the correct attention check code (directions below) will receive 1.2 contact hours towards CWEA's certifications.

    To receive your contact hours for viewing the live webinar or recording, please note the one (1) attention check code that will be displayed during the webinar in the top left or right corner of the presentation for approximately 90 seconds.  Please enter this code in the Attention Check Code component under the "Contents" tab.  

    Please note, all user activity of CWEA certification holders on the Online Wastewater Education Network is subject to the CWEA Code of Ethics standards for professional conduct and ethics. Certification holders should receive credit for a training only once within the same contact hour period. Any attempt to undermine the certification process may be subject to ethics procedures and possible sanctions. It is not possible to receive contact hours for both attending the live webinar and viewing the recording.  

    Once you have entered the correct attendance check code, you will be able to create and download an electronic "Certificate of Completion" under the "Contents" tab.

  • Contains 4 Component(s), Includes Credits Recorded On: 04/14/2022

    CWEA Annual Conference: April 11-14, 2022

    Member fee: $20.00
    Non-Member fee: $30.00 

    .5 contact hours towards CWEA's: CSM, ECI , MT, EIT Certifications 
    SWRCB Waste Water CEUs: .05

    East Valley Water District is completing the Sterling Natural Resource Center, a state-of-the-art wastewater treatment facility, boosting the region's water independence. Capable of treating up to 8 million gallons a day, the SNRC will recharge the groundwater basin and create new opportunities for the surrounding community.

    Learning Objectives:
    Provide attendees with a community minded approach for constructing and operating a treatment facility within a populated area.
    Showcase the importance of developing local relationships and connections to build advocates for a project.
    Provide the framework and roadmap to create a community-first program as part of the construction and operations.

    John Mura

    General Manager/CEO

    East Valley Water District

    John Mura began serving as East Valley Water District's General Manager/CEO in January 2012 with extensive experience in local government. Since his arrival and with the cooperation of the Board of Directors, East Valley Water District has transformed into a world-class organization. This is demonstrated by the District's receipt of over 30 awards since 2013.

    Mr. Mura has established an organizational culture dedicated to innovation, strategic planning, and a commitment to the community. This can be seen and felt at every level of East Valley Water District. Mr. Mura's leadership philosophy is founded on honest communication, employee engagement and the desire to never stop improving.

    Mr. Mura has effectively implemented a number of projects including the construction of the Sterling Natural Resource Center, the award-winning drought response program, implementation of budget-based rates, and the successful launch of an organizational succession plan. He facilitates an unprecedented expectation of communication, idea sharing, and collaboration.As a result, East Valley Water District regularly sets the example for efficient and effective government.

    Mr. Mura's public service began in 1988 when he enlisted in the United States Marine Corps. Mr. Mura's educational background includes a Bachelor's Degree in Management and Business from Pepperdine University and a Master's Degree in Public Administration from California State University, Fullerton.

    Kelly Malloy

    Director of Strategic Services

    East Valley Water District

    Ligaya C. Kohagura, PE

    Senior Project Manager

    Black & Veatch Corporation

    Ligaya is a Senior Project Manager at Black & Veatch with 30 years of experience in the management and development of long-range and mid-range plans for water and wastewater utilities and the planning, design, and construction services for water and wastewater facilities including treatment plants, pumping stations, pipelines, and storage. Ligaya was also previously a Senior Civil Engineer with SRCSD - Policy and Planning and SASD - Engineering.

    Registrants who view the live webinar to see the slides and hear the audio and then enter the correct attention check code (directions below) will receive 1.2 contact hours towards CWEA's  CSM, ECI, MT, EIT certification.

    To receive your contact hours for viewing the live webinar or recording, please note the one (1) attention check code that will be displayed during the webinar in the top left or right corner of the presentation for approximately 90 seconds.  Please enter this code in the Attention Check Code component under the "Contents" tab.  

    Please note, all user activity of CWEA certification holders on the Online Wastewater Education Network is subject to the CWEA Code of Ethics standards for professional conduct and ethics. Certification holders should receive credit for a training only once within the same contact hour period. Any attempt to undermine the certification process may be subject to ethics procedures and possible sanctions. It is not possible to receive contact hours for both attending the live webinar and viewing the recording.  

    Once you have entered the correct attendance check code, you will be able to create and download an electronic "Certificate of Completion" under the "Contents" tab.

  • Contains 4 Component(s), Includes Credits Recorded On: 04/14/2022

    CWEA Annual Conference: April 11-14, 2022

    Member fee: $20.00
    Non-Member fee: $30.00 

    .5 contact hours towards CWEA's: CSM , MT, EIT Certifications 
    SWRCB Waste Water CEUs: 1.0
    SWRCB Drinking Water CEUs: 1.0

    Cloud-based SCADA systems combine remote sensors, cellular communications with robust cloud computing services, and operate independently of physical equipment. A new type of IIOT solution gives agency staff the ability to monitor and control operations from any web-enabled device, regardless of location. Systems are fault-tolerant and resilient.

    Learning Objectives:
    Describes the limitations of traditional SCADA compared to Cloud-Based SCADA.
    Describe how a large educational institution was able to use cloud-based SCADA systems to remain fully operational during the COVID-19 Shelter-In-Place order.
    Understand how Cloud-based SCADA systems cost dramatically less than traditional SCADA, don't require specialized IT/SCADA programming, and provide superior protection from cyber threats.

    Roya Yousefelahiyeh, PE

    Project Engineer

    Black & Veatch

    Roya is a project engineer at Black & Veatch with nearly 7 years of experience. She has worked on the design and construction of several projects including recycled water treatment plants (Title 22 for irrigation and IPR), wastewater treatment plants and pump stations. She has Master’s Degree in Civil/Environmental Engineering from North Carolina State University, and a Bachelor’s Degree in Chemical Engineering. She served as the Treasurer of CWEA San Francisco Bay Section from 2016 to 2021. As of March 2022, she is the Fundraising Officer of Engineers Without Borders- San Francisco Professionals Chapter.

    Mark Puckett

    Vice President of Product Development

    XiO, Inc.

    As Vice President of Product Development, Mark Puckett brings together technology engineering, software development, and market insights to create robust solutions for customers. Mark’s product management experience includes agricultural and commercial irrigation, as well as municipal drinking water and wastewater software engineering. Mark earned a B.A. from Harvard University.

    Registrants who view the live webinar to see the slides and hear the audio and then enter the correct attention check code (directions below) will receive 1.2 contact hours towards CWEA's  CSM, MT, EIT certification.

    To receive your contact hours for viewing the live webinar or recording, please note the one (1) attention check code that will be displayed during the webinar in the top left or right corner of the presentation for approximately 90 seconds.  Please enter this code in the Attention Check Code component under the "Contents" tab.  

    Please note, all user activity of CWEA certification holders on the Online Wastewater Education Network is subject to the CWEA Code of Ethics standards for professional conduct and ethics. Certification holders should receive credit for a training only once within the same contact hour period. Any attempt to undermine the certification process may be subject to ethics procedures and possible sanctions. It is not possible to receive contact hours for both attending the live webinar and viewing the recording.  

    Once you have entered the correct attendance check code, you will be able to create and download an electronic "Certificate of Completion" under the "Contents" tab.

  • Contains 4 Component(s), Includes Credits Recorded On: 04/14/2022

    CWEA Annual Conference: April 11-14, 2022

    Member fee: $20.00
    Non-Member fee: $30.00 

    .5 contact hours towards CWEA's: CSM , MT, EIT Certifications 
    SWRCB Waste Water CEUs: 0.5
    SWRCB Drinking Water CEUs: 1.0

    Recent hacking headlines are invading the national news stream, utilities are facing an increased pressure to ensure that their SCADA systems are thoroughly protected from all possible cybersecurity threats. With a robust SCADA cybersecurity program, utilities can protect themselves from attacks by hackers, disgruntled employees, or honest mistakes.

    Learning Objectives:
    Describe potential vulnerabilities in municipal SCADA systems.
    Identify simple improvements to physical and software security practices that can be implemented immediately
    Find gaps in organizational policy that may be creating vulnerabilities

    Roya Yousefelahiyeh, PE

    Project Engineer

    Black & Veatch

    Roya is a project engineer at Black & Veatch with nearly 7 years of experience. She has worked on the design and construction of several projects including recycled water treatment plants (Title 22 for irrigation and IPR), wastewater treatment plants and pump stations. She has Master’s Degree in Civil/Environmental Engineering from North Carolina State University, and a Bachelor’s Degree in Chemical Engineering. She served as the Treasurer of CWEA San Francisco Bay Section from 2016 to 2021. As of March 2022, she is the Fundraising Officer of Engineers Without Borders- San Francisco Professionals Chapter.

    Joseph Hurley

    National Practice Leader / SVP

    Woodard & Curran

    Joe Hurley is the National Practice Leader and Senior Vice President of Woodard & Curran, Inc. and specializes in SCADA applications, set-ups, staff training, and system troubleshooting on a National basis. With more than 35 years as a Master Electrician and Controls Engineer specializing in Water and Wastewater utilities, Joe has been involved in various project roles including retrofits, upgrades and ground-up SCADA system design and installation for a wide range of treatment facility applications. Most recently Joe has been working with utilities to assist with cybersecurity solutions as part of SCADA upgrades.

    Registrants who view the live webinar to see the slides and hear the audio and then enter the correct attention check code (directions below) will receive 1.2 contact hours towards CWEA's  CSM, MT, EIT certification.

    To receive your contact hours for viewing the live webinar or recording, please note the one (1) attention check code that will be displayed during the webinar in the top left or right corner of the presentation for approximately 90 seconds.  Please enter this code in the Attention Check Code component under the "Contents" tab.  

    Please note, all user activity of CWEA certification holders on the Online Wastewater Education Network is subject to the CWEA Code of Ethics standards for professional conduct and ethics. Certification holders should receive credit for a training only once within the same contact hour period. Any attempt to undermine the certification process may be subject to ethics procedures and possible sanctions. It is not possible to receive contact hours for both attending the live webinar and viewing the recording.  

    Once you have entered the correct attendance check code, you will be able to create and download an electronic "Certificate of Completion" under the "Contents" tab.

  • Contains 4 Component(s), Includes Credits Recorded On: 04/14/2022

    CWEA Annual Conference: April 11-14, 2022

    Member fee: $20.00
    Non-Member fee: $30.00 

    .5 contact hours towards CWEA's: CSM , MT, EIT Certifications 
    SWRCB Waste Water CEUs: 0.1

    Extended Reality technologies, such as augmented reality and mixed reality, a utility can substantially increase its digital resiliency. Strengthening digital resiliency through the use of XR yields numerous benefits. These benefits include emergency response and quality performance, institutional knowledge capture and transfer and empowering the next generation of utility experts.

    Learning Objectives:
    Better understand the need for digital resiliency planning.
    Understand the numerous benefits MR adds to the utility industry, including emergency response, quality performance, institutional knowledge capture and transfer; empowering next generation utility experts; remote viewing, communication, and support.
    See the benefits of adopting MR to help establish long-term knowledge retention to sustain their infrastructure, as well as the overall production and mission of the utility.

    Scott Aldridge

    Senior Manager, Disruptive Technologies

    CDM Smith

    My passion is the early identification, evaluation and evangelizing of emerging technologies or other key innovations that will have significant impact on our clients. My work is part of our firms agile and iterative approach to developing strategies that enable our clients to respond quickly to new opportunities and threats and keep pace with the speed of digital business. My focus of late has been on leveraging to power of immersive mixed reality, drones, and remote assist technologies to help transform client experiences and outcomes.

    Roya Yousefelahiyeh, PE

    Project Engineer

    Black & Veatch

    Roya is a project engineer at Black & Veatch with nearly 7 years of experience. She has worked on the design and construction of several projects including recycled water treatment plants (Title 22 for irrigation and IPR), wastewater treatment plants and pump stations. She has Master’s Degree in Civil/Environmental Engineering from North Carolina State University, and a Bachelor’s Degree in Chemical Engineering. She served as the Treasurer of CWEA San Francisco Bay Section from 2016 to 2021. As of March 2022, she is the Fundraising Officer of Engineers Without Borders- San Francisco Professionals Chapter.

    Registrants who view the live webinar to see the slides and hear the audio and then enter the correct attention check code (directions below) will receive 1.2 contact hours towards CWEA's  CSM, MT, EIT certification.

    To receive your contact hours for viewing the live webinar or recording, please note the one (1) attention check code that will be displayed during the webinar in the top left or right corner of the presentation for approximately 90 seconds.  Please enter this code in the Attention Check Code component under the "Contents" tab.  

    Please note, all user activity of CWEA certification holders on the Online Wastewater Education Network is subject to the CWEA Code of Ethics standards for professional conduct and ethics. Certification holders should receive credit for a training only once within the same contact hour period. Any attempt to undermine the certification process may be subject to ethics procedures and possible sanctions. It is not possible to receive contact hours for both attending the live webinar and viewing the recording.  

    Once you have entered the correct attendance check code, you will be able to create and download an electronic "Certificate of Completion" under the "Contents" tab.

  • Contains 4 Component(s), Includes Credits Recorded On: 04/13/2022

    CWEA Annual Conference: April 11-14, 2022

    Member fee: $20.00
    Non-Member fee: $30.00 

    1.2 contact hours towards CWEA's: CSM ECI, MT Certifications 
    SWRCB Waste Water CEUs: 0.5

    This session will provide an overview of SewerLogic. SewerLogic is a tool recently developed by AECOM and uses computer vision to automatically detect defects in sewers and improve the efficiency of sewer rehabilitation planning.

    Learning Objectives:
    Appreciate how machine learning and artificial intelligence can aid engineers plan and execute sewer rehabilitation programs and integrate with existing workflows
    Recognize the key elements and steps necessary to set up and train AI to automate detection of defects in sewers
    Anticipate how emerging tools can improve the efficiency of sewer rehab programs, levels of service and aid in making data-driven decisions

    Devan Thomas

    Vice President

    AECOM

    Mr. Thomas acts as Conveyance Market Sector Leader for AECOM and has over 25 years of experience focussing on water and wastewater infrastructure planning, hydraulic modeling and asset management. He provides technical leadership in master planning, risk assessment and the development of condition assessment and data collection programs and developing rehabilitation and operations and maintenance plans and strategies. Those plans and strategies aim to improve levels of service, extend asset life and reduce life cycle costs. He works extensively with technology providers to effectively leverage the latest tools, integrate with existing systems and enable/improve asset management activities.

    Roya Yousefelahiyeh, PE

    Project Engineer

    Black & Veatch

    Roya is a project engineer at Black & Veatch with nearly 7 years of experience. She has worked on the design and construction of several projects including recycled water treatment plants (Title 22 for irrigation and IPR), wastewater treatment plants and pump stations. She has Master’s Degree in Civil/Environmental Engineering from North Carolina State University, and a Bachelor’s Degree in Chemical Engineering. She served as the Treasurer of CWEA San Francisco Bay Section from 2016 to 2021. As of March 2022, she is the Fundraising Officer of Engineers Without Borders- San Francisco Professionals Chapter.

    Registrants who view the live webinar to see the slides and hear the audio and then enter the correct attention check code (directions below) will receive 1.2 contact hours towards CWEA's CSM,  ECI, MT certification.

    To receive your contact hours for viewing the live webinar or recording, please note the one (1) attention check code that will be displayed during the webinar in the top left or right corner of the presentation for approximately 90 seconds.  Please enter this code in the Attention Check Code component under the "Contents" tab.  

    Please note, all user activity of CWEA certification holders on the Online Wastewater Education Network is subject to the CWEA Code of Ethics standards for professional conduct and ethics. Certification holders should receive credit for a training only once within the same contact hour period. Any attempt to undermine the certification process may be subject to ethics procedures and possible sanctions. It is not possible to receive contact hours for both attending the live webinar and viewing the recording.  

    Once you have entered the correct attendance check code, you will be able to create and download an electronic "Certificate of Completion" under the "Contents" tab.

  • Contains 4 Component(s), Includes Credits Recorded On: 04/13/2022

    CWEA Annual Conference: April 11-14, 2022

    Member fee: $25.00
    Non-Member fee: $35.00 

    1.2 contact hours towards CWEA's: ECI, EIT Certifications 
    SWRCB Waste Water CEUs: 0.5

    The Los Angeles County Sanitation Districts (Sanitation Districts) have longstanding programs to communicate with staff and the public about important projects and behaviors that support our mission of protecting public health and the environment. Examples include community workshops, facility tours and our Speaker’s Bureau program. Many of these programs relied on in-person contact. At the start of the pandemic, most of these programs were suspended to protect the public and staff. However, we needed to continue critical communications, so we improvised a plan to safely connect with the community during COVID-19. Our plan includes the following:

    • virtual tours;
    • timely dissemination of COVID-19 data; and
    • participation in virtual community meetings.

    Our plan uses multiple communication platforms (i.e., Zoom, Teams, social media, and our website) to reach our diverse community, which includes the public, our staff and program partners.

    In early 2020, we began to monitor the unfolding pandemic and produced guidance documents for staff based on information from health officials. So, on March 19, 2020, when California issued its “stay-at-home orders,” we were prepared. As we postponed our in-person outreach events, we immediately developed safe ways to provide timely and accurate information.

    On March 27, 2020, just eight days after the “stay-at-home” order, we converted an in-person tour of the Regional Recycled Water Program (RRWP) into our first virtual tour. The RRWP could purify up to 150 million gallons per day of clean water produced by our Joint Water Pollution Control Plant. Continuous collaboration with our partner, the Metropolitan Water District of Southern California (MWD), and communication during the pandemic has helped move this project forward. Outreach continues with MWD through well attended virtual public tours. Our most recent virtual tour of the RRWP on June 19, 2021, had more than 150 participants and was featured in the online version of seven local newspapers.

    In April 2020, we worked with the California Water Environment Association to develop a free COVID-19 monthly webinar series, which is available online. Since then, over 10,000 attendees have received up-to-date information from experts on the impacts of COVID-19. These webinars cover topics such as worker safety and wastewater surveillance. Throughout the pandemic, the Sanitation Districts used its social media platforms to inform the community about our services and the safety of recycled water. Our laboratory staff developed a COVID-19 test method, and the results are shared with public health officials and the community in forums, such as these webinars. Our wastewater surveillance data is regularly posted on our website.

    On May 2, 2020, the Sanitation Districts’ Bixby Marshland “Open House” (where the marshland was open to guests) was converted into live monthly broadcasts hosted by Districts with a variety of speakers to provide fresh content each month. The recordings of these broadcasts are posted on our YouTube channel. All tours of our facilities and programs have also been converted into a virtual format, and, since the pandemic began, more than 2,500 members of the public have virtually toured our facilities and interacted with staff in a safe, live forum.

    The Sanitation Districts also collaborate with community organizations to provide educational resources to students. An example is our relationship with Grades of Green, an organization that provides environmental education to students. Districts staff developed a virtual launch for Grades of Green’s Climate Solutions Campaign. More than 500 students participated in the live launch, which included a virtual tour of our San Jose Creek Water Reclamation Plant, and 180 people also watched the YouTube recording.

    We continued our outreach efforts for major projects and programs, such as our Food Waste to Energy Program and the Clearwater Project, the construction of a new effluent tunnel. We have given virtual tours of our Food Waste to Energy Program. As a result, we have seen a forty-fold increase in traffic to our Food Waste to Energy webpage, an increase in inquiries, and have entered into new contracts with food waste haulers. Our first virtual tour of our food waste program in September 2020 had 340 participants and, at least, 465 people watched the YouTube recording.
    For the Clearwater Project, we have had numerous virtual events, which have been well received and gained media attention. We provided virtual presentations on wastewater and stormwater management and the need for the project to community organizations and schools in our service area. The highlight of this outreach effort was on April 16, 2021, when we hosted a virtual “ribbon cutting” event for the project, a new 7-mile long tunnel that will protect local waterways by addressing aging sewer infrastructure. At this virtual event, the tunnel boring machine (TBM) was unveiled and the student finalists of our TBM naming and art contests were recognized. The virtual event featured several distinguished speakers and provided the public with an opportunity to see the TBM before it is lowered below ground to start tunneling. Four hundred and fifty people watched the event live via Zoom and more than 450 people viewed the recorded event on YouTube.
    Results
    Over the past 15 months, the Sanitation Districts’ modified outreach efforts successfully continued our engagement with the community. This is evidenced by increased traffic to our website, which saw users nearly doubled from 204,000 to 406,000 (50% are new users) since the start of the pandemic. Additionally, we have seen an increase in social media engagement: our Facebook, Twitter, and Instagram followers increased by 15%, 16%, and 15%, respectively. Participation in our virtual public tours have more than tripled as compared to pre-pandemic in-person tours. The virtual tours have been extremely well received: Instant polling of the attendees averaged 9.4 of 10.

    We were able to convert our in-person tours and presentations to effective and engaging virtual ones by integrating a variety of videos and animations. The world has changed. Accordingly, the Sanitation Districts’ outreach and education programs have changed, and will continue to adapt. The challenges we overcame have renewed our commitment to our mission and taught us new ways to communicate and better engage with the people we serve.

    If this presentation will include any video or other unique presentation methods, please describe. : This communication workshop will include facilitated guided discussions. Participants will break into small groups. Discuss outreach situations, opportunities, and approaches then report out to the larger group.

    Learning Objectives:
    Upon completion, participants will be able to build a quality proactive outreach plan.
    Participants will learn to communicate in ways that are factual, science-based, and easily understandable by those who might be hearing about the issue for the first time.
    Participants will learn to prioritize your stakeholders to save time and resources so you are certain to be communicating with the folks with the most influence in your success.

    Ligaya C. Kohagura, PE

    Senior Project Manager

    Black & Veatch Corporation

    Ligaya is a Senior Project Manager at Black & Veatch with 30 years of experience in the management and development of long-range and mid-range plans for water and wastewater utilities and the planning, design, and construction services for water and wastewater facilities including treatment plants, pumping stations, pipelines, and storage. Ligaya was also previously a Senior Civil Engineer with SRCSD - Policy and Planning and SASD - Engineering.

    Wendy Wert, PE, BCEE

    Environmental Engineer, CWEA President

    Los Angeles County Sanitation Districts

    Wendy Wert, PE, BCEE is a Board Certified Environmental Engineer with the Sanitation Districts. For the past 20 years she has been working on programs that rely on public participation to integrate water supply, water reuse with wastewater facilities planning. She received a B.S. in Environmental Engineering and an M.S. in Water Resources Engineering from the University of Central Florida (UCF). Her studies gave her opportunities to collaborate with others. It was during this time that Wendy developed an interest in effectively communicating math and science to diverse groups. Today, she uses her position as an engineer to support outreach and education programs that explain how the work of the Sanitation Districts identifies community needs then applies engineering and scientific principles to meet them.

    Registrants who view the live webinar to see the slides and hear the audio and then enter the correct attention check code (directions below) will receive 1.2 contact hours towards CWEA's, CSM ECI, EIT certification.

    To receive your contact hours for viewing the live webinar or recording, please note the one (1) attention check code that will be displayed during the webinar in the top left or right corner of the presentation for approximately 90 seconds.  Please enter this code in the Attention Check Code component under the "Contents" tab.  

    Please note, all user activity of CWEA certification holders on the Online Wastewater Education Network is subject to the CWEA Code of Ethics standards for professional conduct and ethics. Certification holders should receive credit for a training only once within the same contact hour period. Any attempt to undermine the certification process may be subject to ethics procedures and possible sanctions. It is not possible to receive contact hours for both attending the live webinar and viewing the recording.  

    Once you have entered the correct attendance check code, you will be able to create and download an electronic "Certificate of Completion" under the "Contents" tab.

  • Contains 4 Component(s), Includes Credits Recorded On: 04/13/2022

    CWEA Annual Conference: April 11-14, 2022

    Member fee: $25.00
    Non-Member fee: $35.00 

    1.2 contact hours towards CWEA's: ECI, EIT Certifications 
    SWRCB Waste Water CEUs: 0.5

    Participants will come away better understanding the benefits of remote work for different staff levels staff, limitations of remote work, particularly for entry- and mid-level staff, and tools to improve mentorship between staff members. Results of a company-wide survey of West Yost staff on remote working will also be presented.

    Learning Objectives:
    Describe both the benefits and drawbacks of remote work for mid- and entry-level staff.
    List possible strategies and tools that could be used to improve mentorship, knowledge transfer and engagement between mid- and entry-level staff operating in different offices.
    Prepare a plan for stronger engagement of remote staff to improve staff morale and retention.

    Charles Hardy, PE

    Senior Engineer

    West Yost Associates

    Charles Hardy, PE, QSD/QSP is a Senior Engineer with West Yost in Concord, California. Charles' work focuses on wastewater and recycled water system planning and process design and water quality permit applications and compliance. Charles routinely performs both project management and technical tasks for these projects and has a proven ability to work cooperatively with client staff and project team members to meet strict regulatory criteria. His work includes preparing a number of studies in association with wastewater discharge permits such as: Reasonable Potential Analyses, treatment feasibility studies, pollution prevention plans and source control studies, salinity evaluation and minimization plans, and Reports of Waste Discharge (permit applications). Charles has a Bachelors of Science in Chemical Engineering from Yale University and a Masters of Science in Civil and Environmental Engineering from Stanford University. He has worked as a consultant for over 17 years, including over 10 years with West Yost.

    Kambria Tiano

    Senior Engineer

    West Yost Associates

    Kambria Tiano is a Senior Engineer at West Yost Associates and holds a Professional Engineer license in California. She earned a B.S. in Civil Engineering from Cal Poly, San Luis Obispo, and a M.S. in Civil and Environmental Engineering from Stanford University. Kami’s professional interests are centered around water and recycled water system planning and hydraulic modeling, and she is passionate about mentoring young engineers. Her industry experience includes master planning of water and recycled water systems, building and calibrating hydraulic models, preparing unidirectional flushing plans, and designing civil and utility improvements. As a member of West Yost’s water practice, Kambria has performed hydraulic modeling and master planning services for clients across the West Coast, spanning from San Diego Country to northern Oregon.

    Ligaya C. Kohagura, PE

    Senior Project Manager

    Black & Veatch Corporation

    Ligaya is a Senior Project Manager at Black & Veatch with 30 years of experience in the management and development of long-range and mid-range plans for water and wastewater utilities and the planning, design, and construction services for water and wastewater facilities including treatment plants, pumping stations, pipelines, and storage. Ligaya was also previously a Senior Civil Engineer with SRCSD - Policy and Planning and SASD - Engineering.

    Registrants who view the live webinar to see the slides and hear the audio and then enter the correct attention check code (directions below) will receive 1.2 contact hours towards CWEA's CSM, ECI, EIT certification.

    To receive your contact hours for viewing the live webinar or recording, please note the one (1) attention check code that will be displayed during the webinar in the top left or right corner of the presentation for approximately 90 seconds.  Please enter this code in the Attention Check Code component under the "Contents" tab.  

    Please note, all user activity of CWEA certification holders on the Online Wastewater Education Network is subject to the CWEA Code of Ethics standards for professional conduct and ethics. Certification holders should receive credit for a training only once within the same contact hour period. Any attempt to undermine the certification process may be subject to ethics procedures and possible sanctions. It is not possible to receive contact hours for both attending the live webinar and viewing the recording.  

    Once you have entered the correct attendance check code, you will be able to create and download an electronic "Certificate of Completion" under the "Contents" tab.

  • Contains 4 Component(s), Includes Credits Recorded On: 04/13/2022

    CWEA Annual Conference: April 11-14, 2022

    Member fee: $25.00
    Non-Member fee: $35.00 

    1.2 contact hours towards CWEA's: CSM, ECI, EIT Certifications 
    SWRCB Drinking Water CEUs: 1.0

    The Enhanced Source Control Program is a critical addition to a potable reuse program. This presentation will detail the results of field testing several new candidate instruments for a wastewater monitoring program. Performance and O&M requirements will be discussed. Are they ready for prime time or is more work needed?

    Learning Objectives:
    Learn about Enhanced Source Control Program including what it entails in support of a potable water reuse program
    Learn about what real time monitoring and what is currently is available
    Learn how to integrate real-time sensors into an Enhanced Source Control Program in support of a potable water reuse program, with clear details of challenges and benefits.

    Phil Ackman

    Supervisor Wastewater Research

    Los Angeles County Sanitation Districts (LACSD)

    Phil is a Supervisor in Wastewater Research section at the Los Angeles County Sanitation Districts.

    He has over 35 years of experience at the Sanitation Districts; has worked in Design, Operations, Planning, and Research. Has BS and MS

    degree in Civil and Environmental Engineering from University of Wisconsin at Madison and A PE license.

    Simon Kobayashi

    Associate Engineer

    Delta Diablo

    Water/Wastewater Engineer

    M.S. UC Berkeley - Environmental Eng
    B.S. University of Virginia - Civil Eng

    Registrants who view the live webinar to see the slides and hear the audio and then enter the correct attention check code (directions below) will receive 1.2 contact hours towards CWEA's CSM, ECI, EIT certification.

    To receive your contact hours for viewing the live webinar or recording, please note the one (1) attention check code that will be displayed during the webinar in the top left or right corner of the presentation for approximately 90 seconds.  Please enter this code in the Attention Check Code component under the "Contents" tab.  

    Please note, all user activity of CWEA certification holders on the Online Wastewater Education Network is subject to the CWEA Code of Ethics standards for professional conduct and ethics. Certification holders should receive credit for a training only once within the same contact hour period. Any attempt to undermine the certification process may be subject to ethics procedures and possible sanctions. It is not possible to receive contact hours for both attending the live webinar and viewing the recording.  

    Once you have entered the correct attendance check code, you will be able to create and download an electronic "Certificate of Completion" under the "Contents" tab.