How do I log in? Log in using your mycwea.org username and password. If you don’t have an account, click here to create one now!
What if I forget my password? To lookup or reset your password, please click here.
How do I access the live webinars and on-demand recorded products that I purchased? To access purchased programs, login to OWEN with your mycwea.org account info and then go to “My Dashboard” in the left-hand navigation. Within your dashboard, you can access live-webinars and on-demand programs.
How do I add a live webinar event to my calendar? Once you complete your registration, go to “My Dashboard" on the left side navigation pane, select the event, locate the live webinar under the “Contents” tab and click on “Add to Calendar" icon (best to use Firefox or Microsoft Edge).
If I miss a live webinar, will I have access to the recording and can I still receive contact hours for watching the recording? For fee-based live webinars, the recording (if allowed by the speakers) will be posted 3-5 business days following the live webinar and you will have 30 days to view the recording (once posted) and submit the correct attention check codes for contact hours. It is not possible to receive contact hours for both the live webinar and the recording.
For free live webinars that award contact hours, a recording (if allowed by the speakers) for purchase will be available 3-5 business days following the live webinar. Contact hours can be earned from watching the recording.
How long will I have to access to an on-demand program? For on-demand recorded programs without a live-webinar, you will have 30 days to view the recording (from the date of your registration), access the materials and submit the correct attention check code(s) for contact hours.
What are the recommended browsers and internet settings for this site? Chrome, Firefox, and Edge are the recommended browsers. Internet Explorer is not supported. To confirm if you are able to view the products, please take the browser test.
Where do I find the slides and handouts? Slides and handouts (once available from the speakers) will be shared under the “Handouts” tab.
How do I receive contact hours for live webinars or on-demand recordings? To receive contact hours for viewing the live webinar or on-demand recording, please note the attention check code(s) that will be displayed on the screen in either the top or bottom right corner for 60-90 seconds. One hour and less programs will have one (1) attention check code and programs over one hour will have two (2) different attention check codes that will be displayed at two different points during the webinar.
You will need to enter this code or codes in the Attention Check Code component under the "Contents" tab. Your contact hours will be reflected in your mycwea.org account within 2-3 weeks following completion.
It is not possible to receive contact hours for both the live webinar and the recording.
How do I obtain my certificate of completion for a program? Once you watch a live webinar or a recording and enter the correct attention check code(s), you will find an option to print your “Certificate of Completion” under the “Contents” tab on the program home page.
Please do not return this certificate to CWEA when applying for or renewing your CWEA Certification(s). These contact hours will be reflected in your mycwea.org account within 2-3 weeks following completion.
If you have any additional questions: For questions about your registration, contact CWEA Member Services by email email@example.com. For questions about CWEA’s Online Wastewater Education Network (OWEN), contact Education Department by email firstname.lastname@example.org.
[MM1]Could we take this off since we aren’t recommending internet explorer?
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